Privacy Policy
Introduction
Welcome to Junbi LLC. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services, including our websites and mobile applications (LavaFlow, Crucible, and any future apps we may develop).
Information We Collect
Information You Provide
- Account Information: When you create an account, we may collect your email address, name, and authentication information. If you sign in with third-party services like Google or Apple, we receive basic profile information such as your name and email.
- User-Generated Content: Content you create within our applications, such as tasks, flashcards, notes, and other items specific to each application.
- Subscription Information: If you purchase a subscription, we receive purchase verification from payment providers such as Apple App Store or Google Play Store.
- Communications: Information you provide when you contact us for customer support or other inquiries.
Automatically Collected Information
- Device Information: Operating system, device model, and unique device identifiers.
- Usage Data: How you interact with our products, feature usage patterns, and performance metrics.
- Diagnostic Data: Crash reports and performance analytics to improve our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process transactions and manage your account
- Sync your data across devices and platforms
- Analyze usage patterns to improve our products and user experience
- Communicate with you about your account, product updates, and relevant announcements
- Respond to your requests and provide customer support
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- Local Storage: Some data is stored locally on your device using secure storage techniques.
- Cloud Storage: For users with subscription features, we may sync data to secure cloud servers to enable cross-device functionality.
- Security Measures: We implement industry-standard security practices to protect your data from unauthorized access, including encryption in transit and at rest where appropriate.
While we take reasonable steps to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Third-Party Services
Our products may use various third-party services, including:
- Authentication Services: Google Sign-In, Apple Sign-In, and other identity providers for account creation and login.
- Payment Processing: Apple App Store, Google Play Store, and other payment processors for subscription management.
- Cloud Infrastructure: Various cloud service providers for data storage, processing, and synchronization.
- Analytics: Services that help us understand how our products are used and how we can improve them.
Each third-party service has its own privacy policy that governs how they handle your information. We encourage you to review these policies for more information.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- With your consent
- To trusted third parties who assist us in operating our services, as long as they agree to keep this information confidential
- To comply with legal obligations
- To protect our rights, property, or safety, or that of our users or others
- In connection with a business transfer (e.g., merger, acquisition, or sale of assets)
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and update your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent at any time
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: